Red Rock Trade
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Privacy Policy

Effective date: September 30, 2026 · Last updated: October 11, 2026

Red Rock Trade Privacy Policy, version 2.2

Operated by Red Rock Trade LLC, a Utah limited liability company based in St. George, Utah.

Quick summary

Red Rock Trade is a business trade network. Member businesses earn trade credits by selling to other members and spend them with other members. We collect the information needed to run your account, record trades on our ledger, bill your membership, meet our tax-reporting obligations, and keep the network secure. We do not sell your personal information, we do not show ads, and we do not use Google user data for anything other than signing you in. Our public website and the signup and checkout steps of the member app use the Meta Pixel to measure our ads on Facebook and Instagram (Section 15). You can ask to see, correct, or delete your information by emailing support@redrocktrade.co.

1. Scope

This Privacy Policy covers the Red Rock Trade website (redrocktrade.co), the Red Rock Trade member app (app.redrocktrade.co, including when it is added to your phone's home screen), our internal team tools, and the emails and text messages we send. It works together with our Terms of Service and the Member Agreement you accept at signup.

2. Information we collect

Information you give us

  • Account details: your name, email address, password (stored only as a secure hash by our authentication provider), optional mobile number, and, if you turn it on, two-step sign-in with an authenticator app.
  • Business details: business name and legal name, category, street address, service area, hours, contact email and phone, website, logo, listing photos, what you offer, your want list, and the answers you give during signup about your expenses and goals. If you choose to show the owner on your profile, we also show your photo and first name.
  • Tax details: your taxpayer identification number (EIN or SSN), legal name, federal tax classification, and the certification you sign at signup that serves as your IRS Form W-9 (Section 8).
  • Billing details: your plan, add-ons, and payment status. Card details are entered directly with our payment processor, Stripe. We never see or store your full card number; we keep Stripe's reference IDs and basic display details such as card brand and last four digits.
  • Agreements and consents: your acceptance of the Member Agreement and these policies, the name you type as your signature, the version you accepted, and when you accepted it. If you agree to text messages, we keep the date, time, and exact wording of that consent.
  • Trade activity: payments, payment requests (including recurring requests), confirmations, credit balances, statements, disputes and their notes, saved businesses, and sponsored placements.
  • Messages: anything you send us through Message us, email, text, or a phone call.
  • Referrals and promotions: the invite link or referral code you joined with and any promo code you use.
  • Google listing: if you link your Google Business Profile, we store only its Google Place ID. We fetch your Google rating live from Google each time it is shown and do not keep a copy.

Information from Sign in with Google

If you choose to sign up or sign in with Google, Google shares your name, email address, profile picture, and Google account ID with us. We ask only for these basic profile details. We do not request access to your Gmail, contacts, calendar, Drive, or any other Google data. See Section 5 for how we use and protect Google user data.

Information collected automatically

  • Device and usage data: IP address, browser and device type, pages visited, and sign-in times, kept in our own logs to run and secure the service.
  • Security records: for team accounts, the devices used to sign in to our admin tools, so we can alert the team about a new device.
  • Notifications: if you turn on push notifications, the push subscription your browser or phone gives us.
  • Advertising measurement: On redrocktrade.co and app.redrocktrade.co, the Meta Pixel records the pages you visit, when you click a link to sign up, when a business account is created, and when a membership payment succeeds (including the plan price), along with your IP address, browser and device details, and a Meta cookie identifier, and sends them to Meta (Section 15). The Meta Pixel is turned off for visitors in regions that require consent before advertising tracking, including the European Union, the United Kingdom, Iceland, Liechtenstein, Norway, and Switzerland.
  • Error reports: when something breaks, a technical error report that identifies your account only by an internal ID. It does not include your name, email, payment details, or what you typed.

Location

We convert your business street address into map coordinates so members can find you and so distances are accurate. Whether other members see your exact location is your choice; if you hide it, the map shows only an approximate area.

3. How we use information

We use your information to:

  • create and secure your account, including sign-in and two-step verification;
  • run the network: record trades on our ledger, hold and post credits, handle payment requests, produce statements, and review disputes;
  • show your business profile, listings, and offers to other members, and suggest members you may want to trade with;
  • bill your membership and add-ons through Stripe;
  • meet our tax obligations, including checking your taxpayer ID with the IRS and filing Form 1099-B (Section 8);
  • send service messages about your account, trades, billing, and setup by email, push notification, and, if you agreed, text message;
  • help you write listing descriptions when you ask for it, by sending the text you provide to an AI writing tool;
  • measure how well our ads on Facebook and Instagram bring businesses to our website and signup, and show our ads to people likely to be interested (Section 15);
  • provide support and answer your messages;
  • keep the network safe, including limits for new members, fraud checks, and security alerts; and
  • comply with the law and enforce our Terms of Service and Member Agreement.

Most of our emails are service messages you cannot turn off while you are a member (for example, receipts, trade notices, and billing notices). You can choose which notifications you get by email or push in the app under Account, Notifications. Any email that is not a service message includes a way to unsubscribe.

4. How we share information

We do not sell or rent your personal information. We share it only as follows.

With other members. Signed-in members can see your business profile: name, logo, category, city or area, hours, listings and offers, contact details you publish, member-since date, number of completed trades, and your Google rating if you linked your listing. The other side of a trade sees that trade's details. Members never see your credit balance, your ledger, your tax information, or your billing details.

With service providers that run parts of the service for us, under contracts that limit how they may use the data:

  • Supabase: database, sign-in, and file storage, hosted in the United States;
  • Lovable and Cloudflare: website and app hosting;
  • Stripe: membership billing and card payments;
  • Resend: sign-in and notification emails;
  • HighLevel (LeadConnector): our customer database and membership emails and text messages;
  • Google: Sign in with Google, business listing and address lookups (Google Places), and our team's email;
  • TaxBandits: taxpayer ID checks with the IRS and Form 1099-B filing;
  • Sentry: error monitoring;
  • U.S. Census Bureau geocoder: turning your business address into map coordinates (only the address is sent);
  • OpenFreeMap and OpenStreetMap: map images;
  • Lovable AI: the optional listing-description writing help (only the text you submit); and
  • Apple, Google, and Mozilla push services: delivering push notifications you turned on.

With Meta, for advertising. The Meta Pixel on redrocktrade.co and app.redrocktrade.co sends Meta Platforms, Inc. information about your visit, as described in Section 15, including that a signup was completed and that a membership was purchased and its price. Meta may use it under its own terms and privacy policy, including to measure our ads and to show ads. We do not share your name, email address, business details, trades, credit balance, card details, tax information, or text message consent with Meta.

With tax authorities as required by law, including the IRS.

For legal and safety reasons, when required by law or to protect the rights, property, or safety of our members, the public, or Red Rock Trade.

In a business transfer, such as a merger, acquisition, or sale of assets, subject to this Policy.

With your consent.

5. Google user data

When you use Sign in with Google, we receive only your name, email address, profile picture, and Google account ID. We use this information only to create your Red Rock Trade account, sign you in, and show your name and picture in your own account. We do not use Google user data for advertising, we do not sell it, and we do not transfer it to anyone except as needed to provide sign-in (our authentication provider, Supabase) or as required by law. We do not use it to train artificial intelligence or machine learning models.

Red Rock Trade's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can remove Red Rock Trade's access at any time in your Google Account under Security, Third-party apps and services. To delete the information we received from Google along with your account, email support@redrocktrade.co.

6. Who inside Red Rock Trade can see your information

  • Our team (the founders) can see account, billing, trade, and tax records as needed to run the network, answer support, review disputes, and file tax forms.
  • Team sign-in requires a password or Google plus a two-step code, and sensitive actions ask for the code again.
  • Every team action is recorded in an append-only audit log, including each time someone views a member's full taxpayer ID.
  • Your taxpayer ID is stored encrypted, and uploaded tax documents are kept in private storage.

7. Billing and payment data

Card data is handled by Stripe and is never stored in full by us. Your subscription history, invoices, and payment status are kept with your account so we can bill you, handle failed payments, and answer billing questions.

8. Tax information and Form 1099-B

Trade income is taxable. Federal law requires a trade exchange like Red Rock Trade to collect each member's correct taxpayer identification number and to report members' sales on IRS Form 1099-B. We collect your taxpayer ID, legal name, and tax classification at signup, together with your signed certification, which serves as your Form W-9. We check taxpayer IDs against IRS records through TaxBandits and file Form 1099-B each year. If the IRS tells us your taxpayer ID is wrong, we will contact you to correct it, and backup withholding rules may apply as the law requires.

9. How long we keep information

We keep your information while you are a member and afterwards only as long as needed to meet legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. The trade ledger is permanent by design so balances and tax reports stay accurate. Tax records and tax documents are kept for at least four years. Other information is deleted or de-identified when it is no longer needed.

10. Security

We protect your information with encryption in transit and at rest, encrypted storage of taxpayer IDs, private storage for documents, access limited to people who need it, two-step verification for our team, and audit logs. No system is perfectly secure; please keep your password private and turn on two-step verification in the app. If a breach affects your personal information, we will notify you and any required authorities as required by Utah law and other applicable law.

11. Your choices and rights

  • Access and correct: you can view and edit most of your information in the app. Your legal name, taxpayer ID, and tax address can be changed only through support.
  • Download: you can download a copy of your data in the app under Account, Legal and privacy.
  • Delete: email support@redrocktrade.co to close your account and delete your information. Some records, such as the trade ledger and tax records, must be kept by law.
  • Notifications: choose email and push notifications in the app, and reply STOP to any text message.
  • Google: remove our access from your Google Account at any time (Section 5).
  • Ads measurement: block or clear cookies for redrocktrade.co and app.redrocktrade.co, turn on your browser's tracking protection, or change your ad preferences in your Facebook or Instagram settings (Accounts Center, Ad preferences) (Section 15).

If you live in a state with specific privacy rights, such as Utah or California, you may exercise those rights by emailing support@redrocktrade.co. We may need to verify your identity first, and we will not treat you differently for making a request.

12. Children

Red Rock Trade is for businesses and the people who run them. You must be at least 18 to create an account or agree to text messages. We do not knowingly collect information from anyone under 18.

13. Third-party links

Our site and app link to other websites, such as Google Maps listings and member websites. Their own privacy practices apply there.

14. Text messages

How you opt in. You can agree to receive text messages by checking the text message box when you add your mobile number during signup, or on a form on our website. The box is never checked for you, and agreeing is not required to become a member. We record the date and time of your consent and the exact wording you agreed to.

What we send. Account and trade notifications, setup and app-install reminders, billing and payment reminders, support replies, and occasional updates about your membership and the network.

How often. Message frequency varies with your activity and account status.

Cost. Message and data rates may apply. Red Rock Trade does not charge for text messages.

How to stop. Reply STOP to any message to opt out. You will get one confirmation and no further messages. Reply HELP, email support@redrocktrade.co, or call (435) 767-0631 for help.

Carriers. Mobile carriers are not liable for delayed or undelivered messages.

No sharing of text message consent. Mobile information and text message opt-in consent will not be sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. All other information is handled as described elsewhere in this Policy.

15. Cookies and similar technologies

The member app. The member app at app.redrocktrade.co uses only the cookies and browser storage it needs to work: keeping you signed in, remembering settings such as your last map view, keeping you secure, and letting the app work offline once it is installed. The only advertising technology in the app is the Meta Pixel described below. Our own logs and error monitoring help us understand overall usage and fix problems.

The Meta Pixel. Our public website at redrocktrade.co and the member app at app.redrocktrade.co use the Meta Pixel, a tool from Meta Platforms, Inc. It sets a Meta cookie in your browser and sends Meta information about your visit: the pages you view, when you click a link to sign up or join, when a business account is created, when a membership payment succeeds and the plan price, your IP address, and your browser and device details. We use it to measure how well our ads on Facebook and Instagram work and to show our ads to people who may be interested. Meta may combine this with other information it has about you under its own privacy policy. The Meta Pixel is turned off for visitors in regions that require consent before advertising tracking.

Your choices. You can block or clear cookies and site data in your browser settings; for the member app this will sign you out and some features may stop working, and it also stops the Meta Pixel from recognizing your browser. You can also change how Meta uses your information for ads in your Facebook or Instagram settings under Accounts Center, Ad preferences. We do not currently respond to browser Do Not Track signals.

16. Changes to this Policy

We may update this Policy. We will change the version and "Last updated" date above, and for material changes we will give members at least 30 days' notice by email or in the app before they take effect.

17. Contact

Questions or requests: support@redrocktrade.co or (435) 767-0631, Monday to Friday, 8 AM to 6 PM Mountain Time. Red Rock Trade LLC, 3364 E Dungeon Dr, Washington, UT 84780.